Terms of Service
1. Company Information
- Company Name: Siliconewave
- Main Products and Services: Siliconewave specializes in providing customized silicone products, including kitchenware, travel accessories, baby products, and beauty tools. The company offers OEM/ODM services, particularly for silicone water bottles and travel bottles.
- Contact Information:
- Email: [email protected]
- Website: www.silicon-wave.com
2. User Obligations and Responsibilities
- Users must ensure that all information provided for orders and communications is accurate. Any fraudulent or illegal activities are strictly prohibited.
- Users are not allowed to upload or publish inappropriate content or engage in unauthorized transactions.
3. Terms of Service Use
- Our website primarily caters to B2B customers such as brand owners and distributors.
- There are no geographic restrictions, though our main markets are North America, Singapore, and Japan.
- The service is intended for users who are 18 years or older.
4. Order and Payment Terms
- Orders will be confirmed with the customer, including customization requirements. The minimum order quantity (MOQ) for standard products is 500 pieces, while custom orders have an MOQ of 5,000 to 10,000 pieces.
- Payment must be made upon confirmation of the order, and various payment methods, such as bank transfer, are accepted.
- We offer free samples for standard products. For custom samples, a fee will apply, which can be deducted from the final order if confirmed.
5. Intellectual Property
- Siliconewave retains the copyright and ownership of all content, images, logos, and designs displayed on the website. Unauthorized use or reproduction is strictly prohibited.
6. Disclaimer and Limitation of Liability
- Siliconewave is not liable for delays caused by force majeure events such as logistics disruptions or material shortages.
- We ensure consistency between mass production and samples after confirmation of product quality and delivery timelines by both parties.
7. Dispute Resolution and Applicable Law
- Any disputes will be resolved through arbitration or under the laws of China, with Chinese law governing the terms.
8. Updates and Amendments to the Terms
- Siliconewave reserves the right to update or modify these terms at any time. Users will be notified of changes via email or a notice on our website. Continued use of the service indicates acceptance of the updated terms.