1. Information We Collect
We collect personal information when you:
- Make an inquiry or place an order on our website.
- Subscribe to our newsletter or marketing communications.
- Provide feedback or contact us via email or messaging platforms (e.g., WhatsApp).
The types of information we collect include:
- Contact details such as name, email address, phone number, and mailing address.
- Company details, order preferences, and any custom requirements you provide.
- Browsing information through cookies or similar technologies (such as IP addresses and browser types) for analytical purposes.
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders, including customizations and shipments.
- Communicate with you regarding inquiries, orders, and customer service issues.
- Send you updates about new products, offers, or promotional materials (if you’ve opted in).
- Analyze website usage to improve our services and user experience.
3. Information Sharing and Disclosure
We respect your privacy and do not sell or share your personal information with third parties, except in the following cases:
- Service Providers: We may share necessary information with trusted third-party service providers to fulfill orders, process payments, or deliver products.
- Legal Compliance: We may disclose information if required by law, such as for compliance with a legal process or government request.
- Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of the business assets.
4. Data Security
We take data security seriously and implement a variety of measures to safeguard your personal information:
- Secure servers and encryption protocols to protect against unauthorized access.
- Regular review of our data storage and security practices to ensure compliance with best practices.
5. Your Rights and Choices
You have the right to:
- Access, correct, or update your personal information.
- Request the deletion of your personal data.
- Unsubscribe from marketing communications by following the instructions in the emails or contacting us directly.
6. Cookies and Tracking Technologies
We use cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings. Declining cookies may affect some functionalities of the website.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party websites you visit.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes will be communicated to users via email or website notification. Continued use of the site after changes indicates your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or the way your data is handled, feel free to contact us:
- Email: [email protected]
- Website: www.silicon-wave.com